Apple Authorized Training Center

Welcome to the Apple Authorized Training Center for Education at RWTH Aachen University. We offer Apple certified training courses about Mac OS X client and server administration to students, RWTH employees, or partners. Courses are scheduled regularly or on demand if you need training for a larger group.

Upcoming Courses

New courses will be scheduled after training material is updated for Mac OS X Yosemite.

Our Team

Christoph Stolz
System Administrator, CATS
Jan-Peter Krämer
Research Assistant, Media Computing Group

Our Courses

Mac OS X Support Essentials (101)

OS X Mavericks Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on OS X Mavericks. This course is designed to give students a tour of the breadth of OS X Mavericks and the best methods for effectively supporting users of OS X Mavericks systems. The course is a combination of lectures and hands-on exercises that provide real-world experience.

Who should attend?
  • Help desk specialists, technical coordinators, service technicians, and others who support Mac users
  • Technical support personnel in businesses that use Mac computers
  • Technical coordinators or power users who manage networks of computers running OS X — such as teachers and technology specialists who manage networks or computer labs

What will you learn?
  • How to troubleshoot and become more efficient with available tools and resources
  • Features and functionality of OS X Mavericks, including how to find additional information
  • How to prepare for Apple Certified Support Professional (ACSP) 10.9 certification


Course Fee & Materials
The regular course fee is 975€. The fee includes the reference book, the student workbook, and one exam voucher.
We offer special rates for students and employees of RWTH Aachen University. Please send any inquires to jpk(at)rwth-aachen.de.

Mac OS X Server Essentials (201)

OS X Mavericks Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on OS X Mavericks. This course is designed to give students a tour of the breadth of OS X Mavericks and the best methods for effectively supporting users of OS X Mavericks systems. The course is a combination of lectures and hands-on exercises that provide real-world experience.

Who should attend?
This course is designed for help desk specialists, technical coordinators, and entry-level system administrators who implement and maintain networks using OS X Server.

What will you learn?
  • Features and functionality of OS X Server for Mavericks
  • How to configure essential services of OS X Server for Mavericks
  • How to use OS X Server tools to monitor and troubleshoot services
  • Effective use of OS X Server to manage a small network of Mac computers and users
  • How to manage access to files and services
  • How to prepare for Apple Certified Technical Coordinator (ACTC) 10.9 certification


Created by kraemer. Last Modification: Monday 10 of November, 2014 16:34:14 by kraemer.

Media Computing Group at RWTH Aachen

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