Apple Authorized Training Center

Welcome to the Apple Authorized Training Center for Education at RWTH Aachen University. We offer Apple certified training courses about Mac OS X client and server administration to students, RWTH employees, or partners. Courses are scheduled regularly or on demand if you need training for a larger group.

Upcoming Courses

Currently no courses are scheduled as the release of updated courses for Mac OS X Mountain Lion is imminent.

Our Team

	Jonathan Diehl Research Assistant, Media Computing Group
	Christoph Stolz System Administrator, CATS
	Jan-Peter Krämer Research Assistant, Media Computing Group

Our Courses

Mac OS X Support Essentials (101)

Mac OS X Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on Mac OS X. This course is designed to give you a tour of the breadth of functionality of Mac OS X and the best methods for effectively supporting users of Mac OS X systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.

Who should attend?

• Help desk specialists, technical coordinators, service technicians, and others who support Mac users
• Technical support personnel in businesses that use Macs for general productivity or creative design
• Technical coordinators or power users who manage networks of computers running Mac OS X such as teachers and technology specialists who manage classroom networks or computer labs

What will you learn?

• The troubleshooting process and how to become more efficient with available tools and resources
• Mac OS X 10.6 features in depth, including how to find additional information
• How to prepare for Apple Certified Support Professional certification
• The troubleshooting process and how to become more efficient with available tools and resources
• Mac OS X 10.6 features in depth, including how to find additional information
• How to prepare for Apple Certified Support Professional certification

A detailed course outline can be found at the Apple training

Course Fee & Materials
The regular course fee is 975€. The fee includes the reference book, the student workbook, and one exam voucher.
We offer special rates for students and employees of RWTH Aachen University. Please send any inquires to jpk(at)rwth-aachen.de.

To register for the course please send email to jonathan.diehl(at)rwth-aachen.de, which contains:

• Your full name
• Your student status or your affiliation with RWTH Aachen University
• Which course(s) you want to take

Mac OS X Server Essentials (201)

---